WhatsApp automation agency in Pune Automation that pays for itself. That’s the whole brief.
Flowwork is an AI automation agency based in Pune. We turn WhatsApp into a sales and support channel for Indian D2C brands, so orders get confirmed, customers get answers and buyers come back without anyone on your team replying by hand.
Why WhatsApp
Your customers already talk to you there.
For most Indian D2C brands, WhatsApp is where the real conversations happen: “Is COD available on my pincode?”, “Where is my order?”, “Do you do bulk orders for Diwali?”. It’s also where a lot of those conversations wait hours for a reply, or get missed altogether.
Meanwhile, cash-on-delivery orders ship without anyone checking they’re real, abandoned carts get an email that sits unread, and happy customers never hear from you again.
We build the systems that handle all of that on WhatsApp, automatically, in a way that still sounds like your brand.
What we believe
Four rules behind everything we build.
Start where it hurts most.
Returned COD parcels, a team buried in chats, customers who never reorder. We fix the most expensive problem first, then build from there.
It should pay for itself.
Fewer returned parcels, recovered carts and repeat orders show up in rupees. If automation can’t earn its keep, we’ll tell you on the audit.
Your number, your voice, your call.
Everything runs on your own WhatsApp Business number and is written the way your brand talks. Nothing goes live until you’ve approved it.
Nobody should type the same reply all day.
“Is COD available?” “Where is my order?” Your team has better things to do. The routine chats should run themselves.
What we build
Three packages, each building on the last.
Where we are
Based in Pune. Working with brands across India.
We work remotely with D2C brands anywhere in India. The first step is always the same: a free 15-minute audit with Lav Parab, where we look at your numbers and tell you honestly whether we can help.
- Business
- Flowwork
- Based in
- Pune, Maharashtra, India
- Serving
- D2C brands across India
- +91 75078 30937
Your customers are already on WhatsApp. Your store should be too.
15 minutes. Free. You leave knowing what your WhatsApp could be doing.
or message us on WhatsApp · +91 75078 30937